Social Media Management Services
Ninja Softeq is an agency that plans, creates and manages your social media for you. Our social media marketing specialists handle the posts, the replies and the reports, so you can focus on running your business.
Social Media Managed Around Your Business
We bring creative content, organised planning and dedicated account management together to strengthen your brand and support your marketing goals.
In-House Creative Team
Our designers, video editors and account managers work together to create posts, carousels and short videos that reflect your brand, without relying on external suppliers.
Your Accounts, Your Control
You retain ownership of your accounts and approve the content calendar before anything is published.
Connected to Your Wider Marketing
As a social media digital marketing agency that also offers SEO and web development, we link your posts to your website. Social media is not a direct ranking factor, so we use it to bring visitors and build your brand alongside your SEO.
Our Social Media Management Services
From content planning to full social media management, choose the support that suits your goals and budget. We keep your brand consistent, your channels active and your audience engaged.
Social media management
We plan, write, design and publish your posts so your accounts stay active and professional without taking up your time.
- A monthly content calendar that you approve
- Posts written, designed and scheduled for you
- Profile set-up and clean-up on every platform
- Posts for key dates, trends and promotions
Social media content creation
Content that people stop to look at. Graphics, carousels and short videos are made by one team, so everything you publish looks like it belongs to your brand.
- Branded graphics, carousels and story templates
- Short-form video and Reels edited from your footage
- Captions and copywriting in your brand voice
- A consistent look across every platform
Paid social media advertising
Social media advertising services for businesses that want faster results. As a social media advertising agency, we plan your audiences, write your ads and track what your budget produces.
- Campaigns on Facebook, Instagram, TikTok and LinkedIn
- Audience targeting and retargeting
- Ad creative and copy testing
- Budget control with clear reporting
Social media strategy and audits
A social media marketing strategy that starts with your goals. As a social media strategy agency, we review your profiles and competitors, then give you a clear plan to follow.
- A full audit of your profiles and results
- Competitor and audience research
- Platform choice, content themes and posting plan
- Goals and measures that you can track
Community management and reporting
We answer your audience, protect your reputation and show you what is working.
- Replies to comments and messages
- Careful handling of complaints and negative comments
- Social media tracking through platform analytics and Google Analytics
- Monthly reporting on reach, engagement and enquiries
Social Media for Business: Who We Help
We work with start-ups, owner-managed firms and established brands around the world.
Small businesses
Affordable social media management that focuses on the platforms and posts that matter most. We keep the plan simple and the work consistent.
Ecommerce and retail brands
Product posts, short videos and ads that send people to your online shop.
B2B and professional services
LinkedIn and thought-leadership content that builds trust with the people who make buying decisions.
Local and service businesses
Trades, clinics, restaurants and travel companies that want regular enquiries and bookings.
Start-ups and new brands
A clear first plan, a consistent look and steady content from the first week.
Growing brands with in-house teams
A marketing agency for social media that adds extra capacity for content, ads and reporting, without new hires.
Our Social Media Management Process
A clear, repeatable process, so you always know what happens next.
Profile and competitor review
We review your profiles, your content and your competitors, then tell you what is working and what is not.
Strategy and goals
We agree what you want from social media, such as enquiries, sales or awareness, and choose the right platforms.
Content calendar
We plan the month ahead and send it to you for approval before anything is made.
Create and publish
We produce the approved content and schedule it for the times when your audience is most active.
Engage and advertise
We reply to your audience and run paid campaigns where they make sense.
Report and improve
You receive a clear monthly report, and we use it to improve the next month's plan.
What Our Clients Say
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
“We had three suppliers and none of them talked to each other. Ninja Softeq took the site, the search work and our inbox, and the first month was the first time in two years I knew what was actually happening.”
Rebecca Hall
Director, four-branch trades company
Frequently Asked Questions
How much does social media management cost, and do you offer packages?
The cost depends on how many platforms you use, how many posts and videos you need each month, and whether you want paid advertising as well. We offer social media marketing packages built around those choices. After your free audit, you receive a clear quote that lists everything included. Advertising budgets are paid separately to the platforms.
How long does social media take to work?
You can usually see more consistent activity and better engagement within the first few weeks. Steady growth in followers, website visits and enquiries normally takes a few months, and it depends on your industry, your competition and your budget. We do not promise overnight results.
Do I need a social media manager or an agency?
One social media manager can work well if you have enough work for a full-time hire. An agency gives you a whole team for strategy, design, video, advertising and reporting, without the cost of hiring and managing several people, and without gaps when someone is away.
Is social media management right for my business?
It is a good fit if your customers use social media, you want regular content without creating it yourself, and you are happy to review and approve posts. It may not suit you if you need instant results, your audience is not on social media, or you cannot invest in steady activity for several months. We will tell you honestly after your audit.
Do you work with clients worldwide?
Yes. Our office is in East London and we work with clients in many countries. We hold calls by video or phone at times that suit your time zone, and we can plan content for different markets.
Let’s Start Something Great
Let’s turn your next idea into a clear plan of action. We’ll take the time to understand your business and recommend services that suit your goals and budget. Get in touch, and let’s get things moving.